Supermarkets
Prosecco over champagne, mince over steak: Coles shoppers trade down, down
Australia’s second-largest supermarket chain is readying for a Christmas spent at home – but its first-quarter results have undershot expectations.
- by Jessica Yun
Latest
Woolies CEO promises cheaper groceries as meat and vegie prices ease
Customers put more items into their shopping trolleys in the September quarter, lifting Woolworths’ sales by 5.3 per cent, but the Christmas trading outlook is cautious.
- by Jessica Yun
‘Ned Kelly behaving badly’: Winston Peters blames Australian business for Kiwi crisis
The 78-year-old New Zealand politician has taken aim at Australia’s big four banks and major supermarkets for purportedly ripping off New Zealanders.
- by Lucy Cormack
Opinion
For subscribers
My supermarket accused me of theft. Pot, kettle, black?
Coles and Woolworths are treating their customers with contempt. Higher prices, fewer staff, more surveillance.
- by Vivienne Pearson
A fruitless crime: The issue with supermarket self-checkouts
Terry Durack wonders how many petty supermarket crimes occur simply because people get cross.
- by Terry Durack
Analysis
Retail
Stealing at the checkout: Is theft OK during a cost of living crisis?
As the retail sector points to rising concerns about shoplifting, do shoppers think some kinds of theft are ok?
- by Emma Koehn
‘Huge gap’: Coles, Woolies online grocery labelling in spotlight
Coles and Woolworths have defended how they list food information such as allergens and ingredients after a study led by a UNSW Sydney researcher found inconsistencies.
- by Emma Koehn
Grocery prices too high? Victorian Greens want to freeze them too
After failing to convince the Andrews government to cap rent prices, the Greens are threatening to campaign on cost of living and seek an upper house inquiry.
- by Broede Carmody
Where and which groceries are costing you more
Toilet paper, milk, breakfast cereals and other common grocery items can cost up to 10 per cent more in Metro-branded stores compared with regular Woolworths supermarkets.
- by Amber Schultz
Analysis
Loyalty programs
Road test: OnePass’ enhanced Flybuys reward points offer
The loyalty reward scheme of outlets such as Officeworks and Bunnings has increased its rewards points, but is it worth the fee?
- by John Collett
From meat to muffins, Costco strikes a chord with fresh food offer
The bulk-buy membership retailer is eyeing new sites and export opportunities as consumers hunt for budget-friendly treats.
- by Emma Koehn